Terms of Service

1. Acceptance of Terms

By accessing or using RatingFish.com ("the Application"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not use our Application.

2. Description of Service

RatingFish.com is a software application that integrates with the Crisp platform to analyze customer interactions and provide insights to businesses.

3. User Responsibilities

3.1 Account Creation: To use the Application, you must create an account. You are responsible for maintaining the confidentiality of your account and password.

3.2 Accurate Information: You agree to provide accurate and complete information when creating your account and using our Application.

3.3 Compliance: You agree to use the Application in compliance with all applicable laws and regulations.

4. Intellectual Property

4.1 Ownership: The Application, including all content, features, and functionality, is owned by RatingFish.com and is protected by international copyright, trademark, and other intellectual property laws.

4.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Application for its intended purpose.

5. Data Usage and Privacy

5.1 Data Collection: By using our Application, you acknowledge and agree that we will collect and process data as described in our Privacy Policy.

5.2 Data Ownership: You retain all rights to the data you provide or that is collected through your use of the Crisp platform.

6. Payment and Subscription

6.1 Fees: Use of the Application may require payment of fees. All fees are non-refundable unless otherwise stated.

6.2 Subscription: Your subscription will automatically renew unless canceled before the renewal date.

7. Termination

We reserve the right to terminate or suspend your account and access to the Application at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

8. Disclaimer of Warranties

The Application is provided "as is" and "as available" without any warranties of any kind, either express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, RatingFish.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Application.

10. Indemnification

You agree to indemnify and hold RatingFish.com harmless from any claims, losses, liability, or expenses (including attorneys' fees) arising from your use of the Application or violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any significant changes by posting a notice on our website or through the Application.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions.